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Personal Information

We require your email to send you notifications about your order, shipping updates, promotions and any other news about our store that you wish to receive. We also require your payment details, billing and shipping address and a contact phone number to process your order. We understand that this is personal and private information and can assure you that Cien strives to protect all of your information as best we can. While online transactions can never be guaranteed 100% secure, we do our best in using SSL encryption to protect your personal information. We can only accept payments through our secure checkout system.

Use of Cookies

Cien uses cookies to identify the number of guests that visit our site. Using cookies allows us to identify our consumer trends and help serve you better. They are also helpful in recording data such as your cart contents should you leave an return at a later time. If you would prefer to not accept cookies from us, you can modify the setting on your web browser to not accept them. Please refer to your browser’s online help feature or the user’s manual for instructions on how to do this.

Email Policy

Cien will send email-marketing materials 1-2 times per week to keep you informed about our sales, promotions, new stock or contest announcements. You can unsubscribe anytime by clicking the link at the bottom of the email.

Contacting Us

You can contact us at