Returns & Exchanges
We want you to love your purchase. If you're not completely satisfied, we're here to help with returns and exchanges.
How to Return an Item
Request Your Return
Contact us within 15 days of delivery with your order number and the item(s) you'd like to return.
Receive Return Instructions
We'll confirm your return eligibility and email you the return instructions and return address.
Send Your Item Back
Package the item securely in its original condition and packaging, with all tags attached, and send it using the instructions provided.
Receive Your Refund
Once your return is received and approved, your refund will be issued to your original payment method. Please allow 5–7 business days for processing after approval. Your bank may require additional time for the refund to appear.
Return Policy
As a multi-brand retailer, return eligibility may vary by brand or product. Any product-specific return conditions will be clearly noted on the product page and will apply in addition to this general Return Policy.
Return Window
Return requests must be submitted within 15 days of delivery. Return requests submitted after this period will not be accepted.
Condition Requirements
Items must be unworn, unwashed, unused, and in their original condition with all tags and labels attached. Items showing signs of wear, alteration, damage, stains, or removed tags will not be eligible for return.
Original Packaging
Items should be returned in their original packaging whenever possible and packaged securely to prevent damage during transit.
Return Shipping
Customers are responsible for return shipping costs unless an item arrives damaged, defective, or incorrect. Original shipping charges are non-refundable.
Non-Returnable Items
The following items cannot be returned:
- •Items that have been worn, washed, or damaged
- •Items without original tags or packaging
- •Items returned after 15 days
- •Final sale items (clearly marked at purchase)
- •Items purchased from third-party retailers
Return Timeline
Day 1: Contact us to initiate your return
Day 2-3: Receive return authorization and shipping label
Day 4-7: Ship item back to us
Day 8-10: We receive and inspect your return
Day 11-17: Refund processed to your original payment method