Returns & Exchanges
We want you to love your purchase. If you're not completely satisfied, we're here to help with returns and exchanges.
How to Return an Item
Initiate Return
Contact us via email within 15 days of delivery to start your return process.
Get Authorization
We'll provide you with a return authorization number and shipping instructions.
Ship Item Back
Package the item in its original condition and ship it back to us.
Receive Refund
Once we receive and inspect your return, we'll process your refund within 5-7 business days.
Return Policy
Return Window
Items must be returned within 15 days of delivery. Items returned after this period may not be accepted.
Condition Requirements
Items must be unworn, unwashed, and in their original condition with all tags attached. Items that show signs of wear or damage may not be eligible for return.
Original Packaging
Please return items in their original packaging when possible. This helps ensure items arrive in good condition.
Return Shipping
Customers are responsible for return shipping costs unless the item was defective or we made an error. Original shipping costs are non-refundable.
Refund Processing
Refunds will be processed to the original payment method within 5-7 business days after we receive and inspect the returned item.
Exchanges
We currently process exchanges as a return and new purchase. Simply return the item and place a new order for the size or style you prefer.
Non-Returnable Items
The following items cannot be returned:
- •Items that have been worn, washed, or damaged
- •Items without original tags or packaging
- •Items returned after 15 days
- •Final sale items (clearly marked at purchase)
- •Items purchased from third-party retailers
Return Timeline
Day 1: Contact us to initiate your return
Day 2-3: Receive return authorization and shipping label
Day 4-7: Ship item back to us
Day 8-10: We receive and inspect your return
Day 11-17: Refund processed to your original payment method