Terms & Conditions

Last updated: March 15, 2026

Please read these terms and conditions carefully before using our website or making a purchase. By using our website, you agree to be bound by these terms.

Acceptance of Terms

By accessing and using the CIEN website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our website or services.

Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

Product Information

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions or other content on this site is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

Pricing and Payment

All prices are displayed in USD unless otherwise stated. We reserve the right to change prices at any time without prior notice. Payment must be received by us before we ship your order. We accept major credit cards and other payment methods as indicated on our website.

Orders and Acceptance

Your order is an offer to purchase products from us. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in pricing or product information, or fraud prevention. If we reject your order after payment has been processed, we will issue a full refund.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of CIEN or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Limitation of Liability

To the fullest extent permitted by law, CIEN shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our website or products.

Indemnification

You agree to indemnify and hold harmless CIEN, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or relating to your use of our website, violation of these terms, or infringement of any rights of another.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in the United States.

Important Notice

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website after any changes constitutes your acceptance of the new terms. We encourage you to review these terms periodically to stay informed of any updates.

Questions About Our Terms?

If you have any questions about these Terms & Conditions, please contact us.